Tutor
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4 Messages
S10+ HD Voice
Hello,
I have a S10+ purchased directly from Samsung with a new AT&T SIM and provisioned with this new SIM. I cannot locate any HD Voice setting on this phone like my previous Note 8. Has this feature been removed or is it always enabled? Any insight would be great.
Thanks
formerlyknownas
ACE - Sage
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117K Messages
5 years ago
Non AT&T phones are usually not provisioned for HD voice/VoLTE. It would not have advanced calling features, which At&t insists on making ‘exclusive’ rather than figure people have contacts on other carriers.
Wifi calling also won’t work. In the next year or 2 At&t will have to change or lose a ton of customers
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mphmiss
Tutor
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4 Messages
5 years ago
Hi- this is an AT&T provisioned phone from Samsung. It even has AT&T sticker on back and in AT&T box. WIFI calling is enabled and works.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
If wifi calling is working you have HDvoice.. HDvoice is required for wifi calling to work. Let me ask you if you make a call does LTE stay on?
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mphmiss
Tutor
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4 Messages
5 years ago
Yes LTE active and 5Ge if I am on an enabled tower.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
The you got HDvoice. My guess is they are no longer allowing it to be turned off easy.
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