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The Samsung Galaxy S23

AT&T related help: Enter PUK code

clykclykclyk3's profile

New Member


1 Message

Thursday, April 7th, 2022 10:16 AM

PUK locked

My kid somehow made my galaxy s21 5G PUK lock. I'm terrified to touch it! I tried accessing my account from my pc to see account overview, but I'm unable to access the verification code sent in a text to my phone because, well, PUK locked.

Accepted Solution

Official Solution


Former Employee


31.4K Messages

1 year ago

Postpaidthe puk code is in your online account. If you can’t access it you must call. Prepaid you must call 

New Member


2 Messages

3 months ago

I've called and they tell me to go to the website that just told me to call them. (Edited per community guidelines)


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