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Monkeydias's profile

Tutor

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5 Messages

Tuesday, November 25th, 2014 7:59 PM

Problems after 4.4.4 update on Note 3

Everytime I go to the text messages, the text is enlarged like I have zoomed in on the message.  I have to constantly zoom back out so it is at the size that I want.  Also, facebook continues to force close after opening.  Anyone else having i

Accepted Solution

Official Solution

Samsung

Ambassador

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518 Messages

8 years ago

Monkeydias,

Thanks for your inquiry. We can assist you with some troubleshooting steps.

Try going to Menu>Settings>General>Application manager>All>Messaging and clear the cache. Tell us if this corrects the size problem.

For the Facebook app, you can try the same thing, though, deleting and re-installing the app can also help.


Thank you,

Samsung Support ^Kov

jii

Professor

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1.5K Messages

8 years ago

For that zooming, make sure that you don't have any of your accessibility settings checked under Settings > Accessibility.

 

As for your FB app, longpress its icon, select App Info, and wipe cache & data, then restart.

Tutor

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5 Messages

8 years ago

Thanks for the advice.  Turns out I had it checked to change the text size with the volume rocker, so when I adjusted it that way, it stayed.  I was trying to adjust the size via zoom with my fingers which did not stick.

Samsung

Ambassador

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518 Messages

8 years ago

Monkeydias, 

Great news! Did you have any more questions that we could answer for you today? ^Jake 

 

Samsung Support

Tutor

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5 Messages

8 years ago

Nope. Thanks for the help.
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