Pre-Order Note7 with SSN (Valid for Work Only) - Pay in Full
I placed a pre-order for Note7 with my SSN (valid for work only). I reeived an email asking me to call sutomer support to provide additional information.
Upon calling, I was asked to go to a Company Store with 2 pieces of ID in order to verify identiy. I did that, and came back to find out the order did not move ahead at all. Called customer supprot again, & they manually pushed the order back to processing.
I received the same email again asking me to call customer support to provide additional information. Upon calling, it's the same story again.
The store manager told me I cannot get a service with my SSN because it's a work only SSN. I was sent round & round in circles the whole day, only to have my order cancelled at the end of the day.
I have an exceptional credit, & have used ATT wireless service in the past using my SSN. Not sure what changed, but this was the worst customer experience EVER.
I was really looking forward to get the Note7 using my ATT Access More card offer, but I have no idea what to do at this point. I do not want to pay $1000 in securioty deposit just because you decided not to accept my SSN out of nowhere. I have services with all major providers, including wireless, and this is completely unacceptable.