Mr.YaYa's profile

Contributor

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1 Message

Tue, Apr 12, 2016 9:35 AM

OTA outside USA

I have at&t Galaxy note 4 ( n910a) unlocked officially from at&t. can I receive the OTA update when im outside USA or not. because until today I didn't receive the last update released on 31 Mar, 2016

kdfederer

ACE - Expert

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12.5K Messages

6 y ago

You must be on the AT&T network to receive the update for an unlocked AT&T branded phone.

Lilybell2

ACE - Professor

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2K Messages

6 y ago


@Mr.YaYa wrote:

I have at&t Galaxy note 4 ( n910a) unlocked officially from at&t. can I receive the OTA update when im outside USA or not. because until today I didn't receive the last update released on 31 Mar, 2016


As previously mentioned by kdfederer, your phone must be connected to the AT&T network in order to receive OTA updates.  In order to connect to the AT&T network, your phone must be physically inside the USA and have an AT&T SIM card. 

 

 

 

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