Contributor
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3 Messages
Nougat Update Galaxy S6
I have been having trouble completing the 7.0 update on my galaxy S6. I've already tried:
- Clearing the cache
- Rebooting
- Clearing the cache partition
- Factory reset
- Re-enabling disabled apps
It downloads the update fine, the problem comes after it restarts and starts to install. The installation always "fails" and then once the phone has rebooted it tells me the installation was interrupted. Any other ideas?
formerlyknownas
ACE - Sage
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110.7K Messages
6 years ago
Are you using att for service?
ATT updates are OTA. If you don't have ATT SIM card and active service, you don't get ATT updates.
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GalaxyRC
Contributor
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3 Messages
6 years ago
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Busternutt
Professor
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3.2K Messages
6 years ago
This happens occasionally. Easiest fix is to take it to the Samsung Experience desk at your local Best Buy to have it updated.
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GalaxyRC
Contributor
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3 Messages
6 years ago
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