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The Samsung Galaxy Z Flip4
GalaxyRC's profile

Contributor

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3 Messages

Sun, May 7, 2017 4:29 AM

Nougat Update Galaxy S6

I have been having trouble completing the 7.0 update on my galaxy S6. I've already tried: 

  • Clearing the cache 
  • Rebooting 
  • Clearing the  cache partition
  • Factory reset 
  • Re-enabling disabled apps  

It downloads the update fine, the problem comes after it restarts and starts to install. The installation always "fails" and then once the phone has rebooted it tells me the installation was interrupted. Any other ideas? 

ACE - Sage

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100K Messages

5 y مضت

Are you using att for service?

ATT updates are OTA.  If you don't have ATT SIM card and active service, you don't get ATT updates.

 

Contributor

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3 Messages

5 y مضت

Yes I am using ATT for service. The update has come from the OTA uploader on my phone.
Busternutt

Professor

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3.2K Messages

5 y مضت

This happens occasionally. Easiest fix is to take it to the Samsung Experience desk at your local Best Buy to have it updated.

Contributor

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3 Messages

5 y مضت

What will they do differently there?
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