The Samsung Galaxy S24
LPang1's profile

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Thursday, September 28th, 2017 9:29 PM

NOTE8 back camera glass shattered spontaneously

After owning a brand new Note8 for just 8 days, the glass on the back camera shattered. Several other owners reported the same thing on the Samsung community post. Phone was not dropped or impacted in any way. Sounds like a manufacturer defect. I purchased at Costco but no one can do anything until Samsung officially announces that it is a defect. At this time, Samsung is charging for the repair. Hopefully more affected users will report the incidents to Samsung right away. Here is the form to contact Samsung:

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=1

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