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Sat, Mar 28, 2020 6:31 PM

Note 9 call issues after update

After last 2 updates on unlocked note 9 I keep getting can't connect at two locations. Home and office. I have never had issue before. First time able fix by new SIM. Today not. A weird trick for a single call. If place airplane mode. Try call. Says take off airplane. Yes. Then will dial once. I have tried soft boot. Clear cache. Etc. . Please help.


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120.3K Messages

2 months ago

Hello @Jtalpuente

Thank you for reaching out about calling on your Samsung Galaxy Note9!

Let's run you through our personalized troubleshoot tool to see if we can pinpoint what is going on!

Let us know how it goes!

Ayla, AT&T Community Specialist

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