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Contributor

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1 Message

Mon, Aug 12, 2019 5:58 PM

Note 9 Advances messaging

After update on Friday my text messages no longer show typing/delivered/read. The advanced messaging is on. I've turned my phone on and off. I've turned it on and off while restarting. Only change was update. I also have the Note 9.  I've tried deleting the conversation and starting a new one and it still doesn't help. 

Responses

Brand User
ATTHelp

Community Support

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127.3K Messages

a year ago

Hi, @shaynerbayner,

 

We'd love to take a closer look at the Advanced Messaging settings on your Note 9. To do so, we'll need some account information.

 

We are sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to the message with your specific account details.

 

James, AT&T Community Specialist

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Contributor

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1 Message

a year ago

I am having the same problem after the newest update on my note 9. My wife has the s10 and her advanced messaging is acting up. Mines was working fine before the update. I've checked my setting several times. I didnt notice after I did the update that my messaging setting had basically went back to default or somewhat . I'm pretty tech savvy and I still haven't figured out how to fix this issue

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