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1 Message

Thu, Feb 21, 2019 11:47 PM

Note 5 update software

I have  at&t note  5  mobile  unlocked    i live in jordan and i cant do update  for the  sofware   

My  software 6.0.1    

How i can do update  ?

I cant   do  from  setting  about  device   software  update     its says  the last  version u have   


Accepted Solution

Official Solution

Brand User



112.9K Messages

a year ago

Hello, @Zouz2009,


Wew'd like to help with this. Here's things to know about software updates. It as a list of requirements to receive an update. If your device isn't connecting with AT&T's network, it won't be able to receive an update through AT&T.


Have a great weekend!


James, AT&T Community Specialist

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