The Samsung Galaxy Z Flip4
theadamzp's profile

Contributor

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2 Messages

Friday, March 3rd, 2017 10:12 AM

note 5 not updating

my note 5 is still on version 5.1.1 and when i check for an update it says that my device is up to date. i live in pakistan but i bought my phone a couple of years ago when i was in the US. can somebody please help me fix this problem? thanks 🙂

ACE - Sage

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104K Messages

6 years ago

You cannot update unless you are in the USA.   You must either be using ATT for service, or have the phone flashed at an ATT device center, or Samsung experience desk at Best Buy.  

 

Contributor

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2 Messages

6 years ago

Thanks 😊
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