Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
The Samsung Galaxy S23
ntuysuz's profile



1 Message

Monday, April 27th, 2015 11:32 PM

Note 4 Update From Turkey

I bought my At&T Samsung note 4 in US last year and now I am using it in my country (Turkey )
I tried to update android version 5.0 however it always interrupted. How can I solve this issue?

Accepted Solution

Official Solution

Community Support


15.2K Messages

8 years ago

Hi there @ntuysuz


I’d be happy to help! Unfortunately you would be unable to update the device while in Turkey. As the software update is released “over the air” you would need to be connected to our network in order to receive the update through approved means.


I apologize for any inconvenience this may cause.



Not finding what you're looking for?