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Rizwan.Ahmad

Tutor

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8 Messages

Fri, Apr 22, 2016 9:25 AM

Note 4 Marshmallow Update Outside Of US

Are you going to release Note 4 SM-910A MArshmallow update.?

If yes how much time will it take me to get update.

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GLIMMERMAN76

20.3K Messages

4 years ago

@Rizwan.Ahmad

 

even if ATT releases the update you will never get it as your not in the USA.  To get updates from ATT you must being a ATT customer and connected to the ATT network for the update to download.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

Community Support

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15.2K Messages

4 years ago

Hello Community,

 

We know it has been a long wait, but we are happy to announch Marshmallow is officially out now for the Note 4 and Note 4 edge.  It launched on Thursday, September 8th.

  

We also invite you to join our Marshmallow Updates & Discussion thread where you can get more information and be part of the discussion!

 

Thank you for forming part of the AT&T family!

 

Tim, Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

4 years ago

In what way is this question solved? Here, let me ask it in a way that even YOU can understand.

WHEN IS THE AT&T GALAXY NOTE 4 RECEIVING THE MARSHMALLOW UPDATE FOR THOSE OF US IN THE UNITED STATES WHO ARE ON THE AT&T NETWORK, GIVEN THAT OTHER U.S. CARRIERS HAVE RELEASED IT WEEKS AGO?

K, thanks, bye.
GLIMMERMAN76

20.3K Messages

4 years ago


@RBoiter wrote:
In what way is this question solved? Here, let me ask it in a way that even YOU can understand.

WHEN IS THE AT&T GALAXY NOTE 4 RECEIVING THE MARSHMALLOW UPDATE FOR THOSE OF US IN THE UNITED STATES WHO ARE ON THE AT&T NETWORK, GIVEN THAT OTHER U.S. CARRIERS HAVE RELEASED IT WEEKS AGO?

K, thanks, bye.

@RBoiter

 

LET ME MAKE IT EASY FOR YOU!  This user is not in the united states of america so NO updates what so ever for the user.   Now since your thread hijacking to your question it will get released when it gets released.  There are 4 other newer phones that will get it first.  Note 5 s6 s6 edge and edge+

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Voyager

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2 Messages

4 years ago

IS THERE A CONFIRMED DATE FOR THIS UPDATE. An AT&T rep said the date was yesterday. But as of yet I have no OTA update for any of my phones
GLIMMERMAN76

20.3K Messages

4 years ago

there has not been updates for the note 5 s6/edge edge+ or s6 active.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Voyager

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2 Messages

4 years ago

I am in the USA THO 🤔 just trying to understand why an AT&T employee would give me a date thats unconfirmed
SteelersPitt

Scholar

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312 Messages

4 years ago

When will we get Marshmallow?

I hear Note 5 doesn't have it yet either?

 

For those of us IN the states, ON ATT, when will we get the updates?

 

Tutor

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5 Messages

4 years ago

I live IN the States, and am using ATT. I don't see how other companies can put out Marshmallow for the Note 4 but not ATT. I just got done speaking to ATT over chat online and she is telling me there is no release date for the update.

Scholar

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394 Messages

4 years ago

Got an Update today on my Note 4 but its not Marshmallow.  Build is LMY47X.NH910AUCS2D015 after Update today.  Note 5 maybe out before AT&T sends it to Note 4 as Slow as they are.  Newer S6 has not even gotten it yet but it has with other carriers.

Tutor

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5 Messages

4 years ago

I received the same update. I was sitting here thinking "Oh, AT&T finally released Marshmallow". Gee was I wrong! They fooled me real quick as soon as my phone restarted I knew right away it was not Marshmallow. Checked version in Settings. I was just like, whattt? 5.1.1? I already have 5.1.1. Geez. That P-ed me off that they couldn't just wait to release an update til the 6.0 version. To me that was a pointless update.

SteelersPitt

Scholar

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312 Messages

4 years ago

We have to assume ATT has our best interests in mind, and that there is a reason for the update.  Hopefully it was to address issues to make sure that the Marshmallow update goes as smoothly as possible.  These updates generally have to be applied in order...

lizdance40

New Member

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78.1K Messages

4 years ago


@SteelersPitt wrote:

We have to assume ATT has our best interests in mind, and that there is a reason for the update.  Hopefully it was to address issues to make sure that the Marshmallow update goes as smoothly as possible.  These updates generally have to be applied in order...


Bless you.....finally some common sense interjected into this (hijacked) thread.  If any recall the number of problems with lollipop update on both ATT and Verizon, it is good reason in taking care with the MM update.  Better a working update when it arrive than a bricked phone.

 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

4 years ago

Yes all other carries do not care about their customers hence updated all devices including note 5 on MM. Only AT&T has best interest for their customers in this world.

 

Please mark this also as this might be the lesson for all other carriers which are having huge issues after updating to MM. Maybe AT&T devices are used on moon and NASA has no time to take one to test it before AT&T deploys to their customers keeping their best interests in mind.

Contributor

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2 Messages

4 years ago

AT&T give a straight answer with dates when Note 4 or Note 5 will revice MM update rather than kicking your own customers unless you do not want them as customers....

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