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Saturday, December 13th, 2014 9:13 PM
I have a note 3, and suddenly I cannot receive or send MMS messages...help please
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518 Messages
9 years ago
nikkifeich,Thanks for reaching out to us. We can try a couple of troubleshooting steps to fix the problem you're experiencing.When this started occurring, had you downloaded any files or apps around the same time? Try going to Menu>Settings>General>Application manager>All>Messaging and clear the cache.
Try Menu>Settings>General>Application manager then press Menu>Reset app preferences and tell us if this helps.
Verify with AT&T to make sure your account has MMS activated.Thank you,Samsung Support ^Kov
8 years ago
My phone will not unlock. When trying to unlock
MMS
note 3
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Accepted Solution
Official Solution
Samsung
Ambassador
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518 Messages
9 years ago
nikkifeich,
Thanks for reaching out to us. We can try a couple of troubleshooting steps to fix the problem you're experiencing.
When this started occurring, had you downloaded any files or apps around the same time?
Try going to Menu>Settings>General>Application manager>All>Messaging and clear the cache.
Try Menu>Settings>General>Application manager then press Menu>Reset app preferences and tell us if this helps.
Verify with AT&T to make sure your account has MMS activated.
Thank you,
Samsung Support ^Kov
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Ivan2011
Contributor
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1 Message
8 years ago
My phone will not unlock. When trying to unlock
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