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nikkifeich's profile

Contributor

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1 Message

Sat, Dec 13, 2014 9:13 PM

Note 3 MMS messaging issues

I have a note 3, and suddenly I cannot receive or send MMS messages...help please

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Official Solution

Samsung

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518 Messages

8 y مضت

nikkifeich,

Thanks for reaching out to us. We can try a couple of troubleshooting steps to fix the problem you're experiencing.

When this started occurring, had you downloaded any files or apps around the same time? 

Try going to Menu>Settings>General>Application manager>All>Messaging and clear the cache.

 

Try Menu>Settings>General>Application manager then press Menu>Reset app preferences and tell us if this helps.


Verify with AT&T to make sure your account has MMS activated.

Thank you,

Samsung Support ^Kov

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7 y مضت

My phone will not unlock.  When trying to unlock

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