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Fri, Dec 5, 2014 12:17 AM

No SIM Card detected

My Galaxy  S4 has stared showing that no sim card was dected. Had it checked & they cleaned the sim card & contacts but the problem continues. What other option do I have ?

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Samsung

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518 Messages

6 years ago

gregmosh,

Thanks for your inquiry. We would like to try some troubleshooting steps to see if we can resolve this problem you're experiencing.

When you started experiencing this, had you downloaded any files or apps onto the device? Is there any physical or water damage to the phone?

You mentioned they cleaned the SIM, were you able to try a different one to see if that worked?

Try going to Menu>Settings>More>Application manager>All>Reset app preferences. Tell us if this helps.

Thank you,

Samsung Support ^Kov

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