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The Samsung Galaxy Z Flip4
S

New Member

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3 Messages

Thu, Nov 25, 2021 6:46 AM

No network connection

There is a circle with a line through it at the top of the screen. I am unable to make or receive calls. No network connection.
ATTHelp

Community Support

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200.4K Messages

10 m مضت

Hi @Shalyn68, we're here to help with your network connection.  

 

Try using the troubleshooting tips to get you phone working again.

If you continue to experience issues with making and receiving calls. Here are some more troubleshooting tips.

 

Let us know if this helps, and thank you for reaching out to the AT&T Community Forum.

 

Jeff, AT&T Community Specialist

 

New Member

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3 Messages

10 m مضت

Unfortunately, none of the solutions worked.  I called tech support but no resolution.  I was advised to replace the phone.  It’s a possible internal issue with the phone.

ATTHelp

Community Support

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200.4K Messages

10 m مضت

Hello @Shalyn68, we certainly understand your concerns and appreciate your response. 

 

We do apologize for the inconvenience of needing to replace your device due to internal errors. Feel free to reach out to us at anytime with any further questions or concerns. 

 

Thank you for reaching out to the AT&T Community!

 

Lynn, AT&T Community Specialist 

New Member

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1 Message

2 m مضت

Totally frustrating! Bran new phones and can’t make calls. Tried all of the “fix it” and nothing works. Circle with a line through it. 

(edited)

New Member

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2 Messages

1 دقيقة مضت

Did replacing it fix your issue because we replaced our S22 Ultra and the same issue still exists. About to leave AT&T.

New Member

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3 Messages

1 دقيقة مضت

The device was replaced by AT&T.  This corrected the issue.

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