
New Member
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3 Messages
No data on my Samsung A71 5g
How is this phone gonna be discontinued from working on the network after February, it's n the a716v 5g phone. I'm about to go to a different network yall are over charging me for no service, I'm not getting calls or texts and yall are so over priced I'm sick of it, how the f are yall gonna say this phone will no longer work on this network, makes me sick how yall want to rip people off, I work on phones as a job and there's no way this phone will not work anymore
Accepted Solution
Official Solution
GLIMMERMAN76
ACE - Expert
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23.6K Messages
1 year ago
Actually there is a reason.
That V in the model number means it was made for Verizon. Yes it can be unlocked but that model is not on the handy dandy ATT allowed phone list.
https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf
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Warlockguitarman
New Member
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3 Messages
1 year ago
It's been working for the past 2 months
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Warlockguitarman
New Member
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3 Messages
1 year ago
And it picks up 5g signal when I eject and reinsert my sim, this is an ignorant plot to make me spend more money, I'm switching to spectrum
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
1 year ago
Att does not care
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ATTHelp
Community Support
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210.6K Messages
1 year ago
We can see how frustrating it is to move to a newer device to prepare for the phasing out of 3G network, @Warlockguitarman! Your feedback is appreciated.
We will direct your remarks to the correct point of contact for review and consideration. As you are aware, AT&T plans to end service on 3G/3G HSPA+ wireless networks on February 2022, enabling our network to better accommodate next generation technologies and services.
Customers still using a 3G dependent device (including non-HD LTE devices) or a device not found among those that are tested and approved for the AT&T network are encouraged to upgrade to an HD Voice capable device, upgrade their SIM, or both. For more details about the changes we're making, we invite you to visit 3G Sunset Updates and Information.
We hope this info helps.
Lar, AT&T Community Specialist
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Ej4dyce
New Member
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14 Messages
1 year ago
Anyone here google access points. That was her issue
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