Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
The Samsung Galaxy S23

New Member


1 Message

Monday, December 13th, 2021 2:50 AM

Need to Resend an Upgrade Confirmation Email

I placed an order to upgrade my device, and it sent an confirmation email to an email address attached to the account. However, I discovered the email address was wrong. Am I able to resend or receive the confirmation email to a different email account??

Accepted Solution

Official Solution


Community Support


215.4K Messages

1 year ago

We'll be happy to help you confirm your order @LaxLynn22


While we are unable to resend a confirmation email, as an alternative, you can check the status of your order using the Order Management Portal. You can also use myAT&T to ensure that your billing email address is accurate and up to date.


Please don't hesitate to reach out if you have any additional questions or concerns; we'll be more than happy to assist further. Thank you for contacting our AT&T Community.


Darais, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.