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Tue, Apr 7, 2020 9:52 PM
I got a new phone and want to get a SIM card that uses my old number. Has anyone been able to do this? Whenever I try to get a SIM card it tells me that I need to get a new line.
2 months ago
Thanks for reaching out! We'd love to help.
Please let us know if you're on a postpaid, or PREPAID account. You can also visit our forums post, where we go over how to swap SIM cards into a new device. Your type of service matters, however. Read over the instructions on the post, and let us know if this helps. Thank you!
Collin, AT&T Community Specialist
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Apologies, here is the forums post I was referencing.