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What is happening with 3G?

New Member


1 Message

Fri, Apr 17, 2020 10:50 PM

My voice goes in and out on calls

When speaking to someone on the phone, they say that they can only hear me sporadically, or not at all. I have done all suggestions to try and remedy the situation. Is it the speakers?

Community Support


176.5K Messages

2 y ago

Hello @Loriac,


We'd be more than happy to take a closer look into this issue that you're experiencing with your phone calls.


We'll need some more details in order for us to better assist you:

  • How long has this been going on?
  • What is the make and model of wireless device that you're using?
  • Also, what is the zip code for the area where you're experiencing this issue?

Please let us know.


In the meantime, we recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution.


We hope this helps and look forward to hearing back from you.


Sean, AT&T Community Specialist

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