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Sun, Oct 18, 2020 7:24 PM

My Unlocked AT&T Samsung Galaxy s10 won't update to Andorid 10

Hello everyone. 


I bought an unlocked att samsung galaxy s10+ from ebay. The phone is almost brand new. 


My problem is that I cannot update it to the latest version. Everytime I try, it says "Software is up to date" . I am currently running on android 9 and UI version 1.1. 


I read a lot about how can I make it to update and seems that the only way is to enter an ATT SIM Card which I don't have and cant get it as I live in Europe. 


Is any alternative to fixing my issue?




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Community Support


140.5K Messages

a month ago

Hi @miry,


To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat here:


Collin, AT&T Community Specialist

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ACE - Expert


20.7K Messages

a month ago

no you wont get updates.  You can google how to flash the phone to a carrier that does provide updates.

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