New Member
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2 Messages
My Samsung galaxy a11 is google locked and I just bought this from one of my friends
My phone when I try to set it up says at first "your phone was factory reset. Draw your pattern to unlock." I have no clue what this ladies pattern is. I than click on use my google account instead and that tells me "This device was reset. To continue, sign in with a Google Account that was previously synced on this device," I have tried factory data restart and wipe it clean multiple times and nothing seems to work. I also do not have a sim card at the moment because I lost the slide to it, also don't have a computer or anything in that nature. The IMEI # IS 355678114432432 and the digital things number is 3020210917135056418089
Accepted Solution
Official Solution
Constructive
Former Employee
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31.4K Messages
2 years ago
only the original owner can remove it , contact your friend and have him/her do it. honestly dont understand why you would buy a phone that was destroyed like that,
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Marissannefairchild
New Member
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2 Messages
2 years ago
I bought the phone with no cracks or anything but trying to bypass the Google thing for 6 hours non stop (Edited per community guidelines) a women off and well the phone still isn't unlocked... And the friend I bought it from ldoesmt remember her gmail or password or the patter that she had so idk guess I have to get a new phone.. There goes $50 down the drain
(edited)
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Constructive
Former Employee
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31.4K Messages
2 years ago
Get your money back
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