For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Z

New Member

 • 

3 Messages

Monday, May 25th, 2020 4:04 PM

Moving SIM card to different phone

I was given a used at&t prepaid phone by a friend but when I put my active sim card into their phone it never regained service. Now the sim card says disconnected no matter what I do.

Former Employee

 • 

32.9K Messages

4 years ago

is your new sim an AT&T prepaid sim or another carrier ?

New Member

 • 

3 Messages

Its at&t. Both phones are from at&t prepaid, and the sim card is from the first at&t phone.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.