
New Member
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2 Messages
MMS Not working
On April 13 my phone died a software update and since then I can't send out recieve MMS messages. Group texts or pictures will not work no matter which messaging app I use. Anyone else having this issue?
New Member
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2 Messages
ATTHelp
Community Support
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225.6K Messages
3 years ago
Good morning @Tinyfxds,
Thanks for reaching out to us. We can certainly understand how important it is to stay in touch during these times.
It would be a pleasure to assist you with finding the cause and solution to being unable to send MMS text messages.
We always want to make sure we are covering all bases, and would like you to try the recommended steps:
Please be advised this is a known issue and the previous steps above are what is recommended to work around this problem. If neither of the directions resolve your issue, please let us know.
Thank you for being a part of our AT&T family.
- Amber AT&T Community Specialist
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