
Community Support
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15.2K Messages
Marshmallow Update - Samsung Galaxy Note 5 (N920A)
Hello Community!
Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy Note5 (N920A). This update is made available to customers to download via firmware over the air (FOTA). Wi-Fi connection is required for update.
Device Update Enhancements:
- Android OS 6.0 (Marshmallow)
- AT&T Video Call
- General fixes and enhancements
You can find all the details here, or keep reading below!
AT&T Customer Care
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Emulderrig
Contributor
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1 Message
6 years ago
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droided
Tutor
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14 Messages
6 years ago
AT&T knows the Note 5 has battery problems with Marshmallow. They won't even look at your phone under warranty unless you make them because they already are quite aware that Google vs Samsung vs AT&T apps under Marashmallow drain the phone even with the screen off and even after disabling as much as possible with a package disabler.
AT&T can't fix it guys. Google + Samsung + AT&T = A very very heavy load on the phone and none of these 3 giants are willing to allow you to remove their software. This softare is running in the background checking every broadcast to see if it matches it's receiver. You can disable much of it with a package disabler but the bad news is that the items which are draining your battery the most, Google Play, Software updaters and uber tight security, are all untouchable.
In a nutshell there is no solution for the Note 5 phone. You can't get root or the phone will never boot again. You can NOT downgrade firmware because this would lead to a version that *can* be rooted so AT&T firmly made sure it won't downgrade. You can't put a custom rom on this phone. The reason why is truly because the community isn't large enough for AT&T Note 5 phones to inspire custom firmware, unlocked bootloaders and etc. I would advise you to sell the Note 5 while it is still "exciting". Try to get some money for it while there is a pending Nougat update but please realize your Note 5 isn't worth as much as an unlocked version. Be reasonable but fair, and dump this phone for whatever you can get now. Otherwise you will be thinking back to my words soon wishing you would have because I can see the changes in their firmware have nothing to do with solving battery life. It's true that this phone is worthless for anyone active but any homebody who can be plugged in all the time might love the phone, because honestly it's blazing fast/very stable.
Cheers
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
6 years ago
@droided
thats amazing since I have a note 5 that works like it always has. I guess it all depends on what your loading. Google play service does not even use that much battery on mine. Now mind you this is a device used for testing also. I will say tho I have odined a fresh image of 6.0.1 to the phone after it was released.
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brm101
Contributor
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3 Messages
6 years ago
I did this and my phone does not find an update. I am still running 5.1.1
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
6 years ago
take the phone to a samsung experience center inside a best buy and have them flash it to MM for you.
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brm101
Contributor
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3 Messages
6 years ago
Thank you. I will do that this weekend.
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