Marshmallow update for the Galaxy S6 edge

Bottom line is that most users do not care about the version of the OS on the phone. All they want is something that works.  Carriers know this.

Carriers also know that releasing a new OS increases call center volume and store traffic. People just dont know how to download the update, what to do if it fails, etc.

It is a business...

Samsung could do alot to reduce the cost of doing upgrades. They need to standardize the phones so that the update works on all the major Samsung phones. Similar to Apple. They are getting there with the Galaxy and Note lines.

Mike 

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@MAllow wrote:
I dont know what survey you looked or if you just missed all the posts on this forum about the opposite of what you are saying. People need their phone to be secured and optimized and most people are smart enough to update it themselves me included. Not caring about what OS you are running is just well... not true.

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@MAllow

you do realize he is right!  Most people dont even know that samsungs phones run android.  IF you count the posts on the boards your looking at maybe .009% of ATT's user base if that.

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@TheSpivack wrote:

Yeah, this is ridiculous.  I've been with AT&T for years, but I'm tired of always being the last one to get updates.  I'm done with AT&T as soon as the next Nexus is released and I move to Fi.

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@TheSpivack

Why would you move to Fi?  

Lousy coverage, I don't get T-mobile or Sprint well in my area.

Price, also not a bargain.  Paying for only the data you use, but the per GB price vastly exceed the price I pay for a shared plan with ATT (or Verizon).   $10 per GB or portion of with Fi, but I pay $4.33  

I bought a Nexus 6p for my son and myself and we are enjoying full coverage and full speed data and a nice big pool of data on ATT.  I'm planning on a move south, so we may have to switch our phones to Verizon.  

Samsung told me april 16th that they released the at&t marshmallow version to at&t, and that he had at&t releaseing it this week for s6 edge plus well its wensday morning april 20th and still no update. Really tees me off $1000 phone and got to be last company waiting on update i wonder can u change over to t mobile with a new sim

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@Tailgunner747 wrote:

Yes if you phone is Unlocked it will work  with T-Mobile Sim.  Must be paid for and had it about 60 days before AT&T will unlock.   There are sites you can pay to get it Unlocked also.

https://www.att.com/deviceunlock/#/

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He can't get the ATT update until it's released by ATT, and he won't get it OTA while using another carrier.

The update was just released last month for these phones, more recently for other phones (Note 5).  I only want the update if it won't mess up my phone.  So I don't want it first day of release.  I wait until all the screaming dies down on the forum.

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@morechof wrote:

Bottom line is that most users do not care about the version of the OS on the phone. All they want is something that works.  Carriers know this.

 

Carriers also know that releasing a new OS increases call center volume and store traffic. People just dont know how to download the update, what to do if it fails, etc.

 

It is a business...

 

Samsung could do alot to reduce the cost of doing upgrades. They need to standardize the phones so that the update works on all the major Samsung phones. Similar to Apple. They are getting there with the Galaxy and Note lines.

 

Mike 

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See Mike.  Mike is smart.  Mike wants a working phone no matter when it updates, no matter what software it's running.

Mike will not be whining later because he was patient and waited for a working update.

Thanks Mike for not being impatient....and putting up with my sense of humor.  

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@jamest70 wrote:
Samsung told me april 16th that they released the at&t marshmallow version to at&t, and that he had at&t releaseing it this week for s6 edge plus well its wensday morning april 20th and still no update. Really tees me off $1000 phone and got to be last company waiting on update i wonder can u change over to t mobile with a new sim

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An unlockd ATT phone will work.......but you still won't get the update. For an ATT phone, that has to come from ATT, no matter where you use it.

@lizdance40

Lol ... 😁... Well said... Patience is a virtue many, including myself sometimes, lack, and everyone would do well to practice more of.  

@MAllow

True that no one can stop anyone else from being frustrated about the slowness of ATT releasing the Marshmallow update, and I really don't think anyone here is trying to "stop" anyone else from being frustrated.  Something to keep in mind though;  being frustrated about this sort of thing isn't going to make it happen any faster, nor do I think it's going to bring any noticeable change to the lack of transparancy by ATT about the status of software updates for its devices.  I will concede that it does to some good to vent sometimes 😛.