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tben01

Mentor

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101 Messages

Mon, Apr 11, 2016 3:44 PM

Marshmallow update for the Galaxy S6 edge

Can someone please tell me when AT&T will release Marshmallow for the Galaxy S6 and S6 edge? It seems like all other major carriers have already done so. I know AT&T is always the last to release updates, but I just need to have an idea when it might do so.

 

Thabnk you.

Responses

Accepted Solution

Official Solution

Community Support

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15.2K Messages

4 years ago

Hello Community!

 

We can’t thank you enough for your patience regarding the Marshmallow update for the Galaxy series of phones.  We know how eagerly you all have been waiting.

 

We can officially announce today that all testing has been completed, and we have launched the Marshmallow update for the Galaxy s6 and s6 Edge!

 

Please see the full details here.

 

You can also visit our full Marshmallow thread here for more discussion and other releases.

 

Thanks so much for being the best community in the industry!

 

Tim, Community Specialist

AT&T Customer Care

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Scholar

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394 Messages

4 years ago

Your guess good as anyones.   T-Mobile released it today for their S6 & S6 Edge 1.3 Gb Download.    https://support.t-mobile.com/docs/DOC-21138 

GLIMMERMAN76

ACE - Expert

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20.1K Messages

4 years ago

Well the clocks ticking since tmo released ATT has nothing to hide behind now.

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lcalle

Guru

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629 Messages

4 years ago

@GLIMMERMAN76 

 

 

Clock's definitely ticking for ATT for updating the HTC One M8 to Marsmallow now too.  Just checked TMo's website and Marsmallow was released for their M8 on March 7th. 

GLIMMERMAN76

ACE - Expert

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20.1K Messages

4 years ago

I figured you knew that. The problem with HTC phones is the low sales numbers. They need to hit a home run with the m10.
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lcalle

Guru

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629 Messages

4 years ago

@GLIMMERMAN76

 

Just now thought to check the TMo site for the HTC M8 update 😛.  You make a point about the low sales numbers of HTC though.  Pity... 'cause, at least in my opinion, they are really good phones.  They're about to release the M10, plus a new Desire series phone or two I think, tomorrow so we'll see if that helps them any.  

tben01

Mentor

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101 Messages

4 years ago

It's funny how At&t representatives always talk about their company wanting to provide great service to its customers as if that's the reason they're taking their time. Being the last to deliver updates every single time is not great customer service. It's unbeleivable how incredibly SLOW at&t can be when it comes to sofware updates.

Contributor

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1 Message

4 years ago

Yeah, this is ridiculous.  I've been with AT&T for years, but I'm tired of always being the last one to get updates.  I'm done with AT&T as soon as the next Nexus is released and I move to Fi.

tben01

Mentor

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101 Messages

4 years ago

Sammobile.com just reported that all the major carriers in Canada just released marshmallow for S6 and S6 edge. Even canadian carriers are beating at&t's butt. What a shame!!!

GLIMMERMAN76

ACE - Expert

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20.1K Messages

4 years ago

@tben01

 

im to the point im over it.  I just went to using my nexus 6p running android N preview 2

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tben01

Mentor

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101 Messages

4 years ago

Glimmer.....not everybody has your buying power....lol. Some of us just have to wait and complain. My next phone will definitely be and unlocked one. Won't that help with timely updates?

GLIMMERMAN76

ACE - Expert

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20.1K Messages

4 years ago

@tben01

 

depends on the unlocked phones!  Samsung was slow to update the euro s6 like the 920F and 920i.

 

And my buying power?  Its not like the nexus 6p is that expensive...  Hey and its not like I have got a s7 or G5(Yuck by the way I had a friends unit for a day and it was blah).  I decided to skip the s7 and wait and see on the s7 edge+ if they make one or note 6

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tben01

Mentor

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101 Messages

4 years ago

Well....at least they are updated now. I know we have to wait a little, but to have to wait that long is frustrating.

MAllow

Scholar

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184 Messages

4 years ago

It seems to be most android phones on the network. I dont have an s6 but LG G3 has not received an update since last july.

GLIMMERMAN76

ACE - Expert

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20.1K Messages

4 years ago

@MAllow

 

for some reason the LG G3 was forgoten about on ATT.  I had one used it for 4 weeks and gave it to my 17 year old daughter at the time.  I hated everything about the UI on the G3.  The G5 is the sameway the ui is just so junky and clunky.

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