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Teacher
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30 Messages
Marshmallow 6.0 for Note 5?
Why is it that every carrier except AT&T has updated Note 5 to Marshmallow. TMObile released theirs yesterday. We are the only carrier without it! Makes me want to switch!
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Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
5 years ago
Hello Community,
As many are pointing out, the update is live.
Thank you so much for your patience. We have launched the Note 5 Marshmallow update as of this morning, 6/22/16.
Tim, Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService
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Moe891
Contributor
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1 Message
5 years ago
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GLIMMERMAN76
ACE - Expert
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20.9K Messages
5 years ago
ATT never said it was going to be released on friday....
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Jpakadoura
Teacher
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26 Messages
5 years ago
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Wesscott77
Contributor
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1 Message
5 years ago
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GLIMMERMAN76
ACE - Expert
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20.9K Messages
5 years ago
keep checking on this link
http://www.att.com/esupport/article.html#!/wireless/KB426900
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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dancindaisy
Mentor
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48 Messages
5 years ago
they did an update wasnt the marshmellow ..the update ruined my battery i have a note 5
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GLIMMERMAN76
ACE - Expert
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20.9K Messages
5 years ago
@dancindaisy
have you cleared your cache? Sometimes with updates that needs to be done after.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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dsg1014
Contributor
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1 Message
5 years ago
DO we have any word on when this update is going to hit our AT&T note 5's yet?
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GLIMMERMAN76
ACE - Expert
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20.9K Messages
5 years ago
sometime in 2016... ATT never releases update schedules.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Tailgunner747
Scholar
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394 Messages
5 years ago
Always or usually very Slow to also.
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Heartbeat5
Contributor
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1 Message
5 years ago
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Jpakadoura
Teacher
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26 Messages
5 years ago
This is less of a question and more of a sharing of new knowledge... I was just on chat with a rep that seemed very much savvy with things... and he told me that on the homepage of their knowledge base saying to prepare for Marshmallow's release this month so that they can get ready to do any troubleshooting for the software update. He said that it will first be released to certain devices, and that since the Galaxy S6 and Note 5 are the ones that are known to already have the update on other carriers, he bets it'll be them. This in addition to the fact that Jellybean, Kitkat, and Lolipop all released near the end of their respective months (I recall Lolipop 5.1.1 released on September 25th for the S6), so following patterns would make sense.
http://imgur.com/oIJnXd4
http://imgur.com/cs1kMYM
Ha, and don't forget the S6 just got a security update on March 3rd. I believe the Note 5 got one last week too? And I also heard a random rumor from another person who chatted with a rep saying that the release should be on March 24th.
Now all these things individually should be taken with a grain of salt, but together... well, they should still be taken with a grain of salt. But at least together they sound more likely!
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Kimboggans78
Contributor
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1 Message
5 years ago
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GLIMMERMAN76
ACE - Expert
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20.9K Messages
5 years ago
No one knows for sure as ATT does not release update schedules.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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