taliawhite

Teacher

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30 Messages

Tue, Apr 19, 2016 8:04 PM

Marshmallow 6.0 for Note 5?

Why is it that every carrier except AT&T has updated Note 5 to Marshmallow. TMObile released theirs yesterday. We are the only carrier without it! Makes me want to switch!

Responses

Accepted Solution

Official Solution

Community Support

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15.2K Messages

4 years ago

Hello Community,

 

As many are pointing out, the update is live.

 

Thank you so much for your patience. We have launched the Note 5 Marshmallow update as of this morning, 6/22/16.

 

Tim, Community Specialist

AT&T Customer Care

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Contributor

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1 Message

4 years ago

Any information regarding the Software Update for the Galaxy Note 5 Android Marshmallow (6.0.1) it was supposed to have arrived on Friday so if you guys can give me any accurate information on that it would be gladly appreciated
GLIMMERMAN76

ACE - Expert

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19.5K Messages

4 years ago

ATT never said it was going to be released on friday....

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Jpakadoura

Teacher

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26 Messages

4 years ago

Actually there were rumors flying around from chat logs with random CSR's that the note 5 was gonna get it this past weekend and the s6 would early this week. Multiple people got the same answer (I found 3 different screens). The note 5 update turned out to be a security update, but the s6 got a security update a week and a half ago, so we're still holding out hope. Either way, with security updates coming out, it should be soon.

Contributor

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1 Message

4 years ago

When is the Galaxy Note 5 going to get 6.0 marshmallow update?Searching the web says it's supposed to come out today the 14th. Anybody heard anything?
GLIMMERMAN76

ACE - Expert

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19.5K Messages

4 years ago

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Mentor

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48 Messages

4 years ago

they did an update wasnt the marshmellow ..the update ruined my battery i have a note 5

GLIMMERMAN76

ACE - Expert

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19.5K Messages

4 years ago


@dancindaisy wrote:

they did an update wasnt the marshmellow ..the update ruined my battery i have a note 5


@dancindaisy

 

have you cleared your cache?  Sometimes with updates that needs to be done after.

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Contributor

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1 Message

4 years ago

DO we have any word on when this update is going to hit our AT&T note 5's yet?

GLIMMERMAN76

ACE - Expert

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19.5K Messages

4 years ago

sometime in 2016...  ATT never releases update schedules.

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Scholar

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394 Messages

4 years ago

Always or usually very Slow to also.

Contributor

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1 Message

4 years ago

When will the note 5 start getting the marshmallow update?
Jpakadoura

Teacher

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26 Messages

4 years ago

This is less of a question and more of a sharing of new knowledge...  I was just on chat with a rep that seemed very much savvy with things... and he told me that on the homepage of their knowledge base saying to prepare for Marshmallow's release this month so that they can get ready to do any troubleshooting for the software update.  He said that it will first be released to certain devices, and that since the Galaxy S6 and Note 5 are the ones that are known to already have the update on other carriers, he bets it'll be them.  This in addition to the fact that Jellybean, Kitkat, and Lolipop all released near the end of their respective months (I recall Lolipop 5.1.1 released on September 25th for the S6), so following patterns would make sense.  

 

http://imgur.com/oIJnXd4

 

http://imgur.com/cs1kMYM

 

Ha, and don't forget the S6 just got a security update on March 3rd.  I believe the Note 5 got one last week too?  And I also heard a random rumor from another person who chatted with a rep saying that the release should be on March 24th.  

 

Now all these things individually should be taken with a grain of salt, but together... well, they should still be taken with a grain of salt.  But at least together they sound more likely!

 

Contributor

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1 Message

4 years ago

When will it be available for at&t
GLIMMERMAN76

ACE - Expert

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19.5K Messages

4 years ago

No one knows for sure as ATT does not release update schedules.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.