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The Samsung Galaxy S24
Captainturk's profile

Tutor

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27 Messages

Sunday, September 15th, 2019 3:45 AM

Issue with new Samsung Call and Text on other devices feature

I'm having an issue with this new Samsung feature (Call & text on other devices).

 

Here is a link to the feature: https://www.samsung.com/us/support/answer/ANS00083152/

 

I have a Samsung Note 10+ and a Samsung Tab S6. Both were purchased from Samsung directly. The Note 10+ is a AT&T variant and the Tab S6 is wifi only.

 

When I go to "settings" on the Tab S6 and search, I find the option and am able to enable it, however, when I search for the same option on the Note 10+, it's not found. I have attached screenshots from both devices.

 

I have already contacted Samsung and they said that the option should on the 10+ unless AT&T it blocking it. I'm guessing that perhaps you are blocking it so you can sell your "numbersync" feature but I hope that it not the case. Customers should be fully allowed to exploit the capabilities of the devices that they purchase.

 

The reason that I did not purchase an "unlocked" phone from Samsung is because the last time I did, "wifi calling" was disabled by AT&T. I was told that customers lose enhanced LTE features and capabilities with unlocked devices.

 

Please advise  . . .

3 Attachments

ACE - Sage

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118.3K Messages

4 years ago

@SLS-CO

Not sure you're understanding .  Neither Verizon or AT&T support Samsung Call and Text on other devices.  

Traveler

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2 Messages

4 years ago

Yeah, I realized my post wasn't all that clear. It has been edited. I am talking about the call & text feature. Thanks!

New Member

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1 Message

4 years ago

Download "Samsung Flow" u can do task on your phone from your tablet or pc!

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