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The Samsung Galaxy S24
Daniyal7214's profile

2 Messages

Tuesday, January 23rd, 2024 3:23 AM

Issue: Samsung Software Update Interupted

So Recently I have bought Samsung Z fold 4 Its Software was not updated whenever I try to update software, a message appear that software interupted.  I search on google and found this website I tried all methods of clearing cache I did 4 5 times but still the same issue.I also try to solve this method with smart switch app but it was not solved plz help in this issue.

ACE - Sage

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118.2K Messages

5 months ago

Are you inside the United States using AT&T for service?

2 Messages

5 months ago

No i am not using in united state

ACE - Sage

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118.2K Messages

5 months ago

AT&T Android phones do not upgrade software unless you are in the United States and using AT&T for service. Since that is not the case, you could not do a software update over the air.

You're on your own to try to figure out how to flash software updates. It's not a discussion that is permitted on this forum

Community Support

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232.8K Messages

5 months ago

Hey @Daniyal7214, We hear you and understand that you're having trouble to update the Samsung phone software.

 

Thank you, @formerlyknownas. As the ACE mentioned the device must be AT&T branded and active on cellular network, within the U.S.

 

If you currently reside overseas, you won't be able to receive the firmware download for your cellphone.

It would be best to contact the device manufacturer for further assistance.

 

We hope this helps, and thanks for reaching out to us!

 

Thank you for visiting AT&T Community Forums.

Nina, AT&T Community Specialist

 

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