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The Samsung Galaxy S24
Gamenole's profile

New Member

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4 Messages

Wednesday, October 5th, 2022 1:39 AM

Install SIM card and activate new phone before or after using Samsung Smart Switch?

Hello, I am hoping to use Smart Switch to transfer everything from my Galaxy S22 to my new Galaxy Z Flip 4 myself without having to make a trip to the AT&T store.  I've watched several videos and it seems very straightforward, aside from one question I can't find a direct answer to.  

Can I fully utilize Smart Switch before installing the SIM card and activating the new phone?  I'm concerned about only one phone being active and potentially having it be the wrong one that I need to complete the transfer.  Thanks very much for your help!

Accepted Solution

Official Solution

ACE - Guru

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1.2K Messages

2 years ago

You can activate the new phone before using Smart Switch.  In fact, you can use Smart Switch months later if you wish (not that you'd want to).

I assume you are activating a new phone which will deactivate the old one in the process.  That's not an issue as the old phone is still working, just no longer getting a cell signal.  All data on the phone will still be there to transfer - including texts and account information.  You may be prompted to input any needed passwords along the way.

If using Smart Switch with a USB cable (and one end having the OTG USB dongle attached per instructions), the new phone will only see the old phone to pull stuff from anyway.  If using the wi-fi, then both phones will need Smart Switch running to find each other. I actually forget if you have to run Smart Switch on the old phone when using the USB cable, or it may start it up automatically.

Either way, whether the old phone has an active SIM or not won't matter.  

New Member

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4 Messages

2 years ago

Thank you Joel!  

Community Support

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232.3K Messages

2 years ago

Hi there @Gamenole, we're here to assist with installing SIM card using Samsung Smart Switch.

 

Thank you, @joeldf for that great input as you are correct! When switching to Galaxy, you don't have to say goodbye to your old stuff. The data and content you were using before - your photos, videos, contacts, calendar events, notes and device settings get to stay with you on your new Galaxy.

  1. Use a wireless connection or USB cable to link your device to wherever your old data is stored
  2. In the app, choose which content, preferences and data you want to keep.
  3. Start the transfer and let Smart Switch do the work for you. Your Galaxy will be ready to go in no time.

If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process:

  1. Insert the SIM card - You can also find this information in your user manual.
  2. Go to att.com/activations.
  3. Select Activate your device for AT&T wireless device.
  4. Enter the required information.
  5. Select Continue.
  6. Follow the prompts to complete your activation.

Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features, upgrade options, and much more!

 

We hope this information works out for you.

 

Ashley, AT&T Community Specialist 

New Member

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4 Messages

2 years ago

Thank you Joel & Ashley for your help, I did the transfer myself this evening after activating my new phone and everything went perfectly.

Community Support

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232.3K Messages

2 years ago

Thanks for the update, @Gamenole.

 

We're glad that you were able to resolve your inquiries and get your new device activated. 

 

We appreciate your business with AT&T an thanks for reaching out to the AT&T Community Forums. 

 

Lynn, AT&T Community Specialist

1 Message

4 months ago

Well, here's another related question: if I want to transfer my EXISTING PHONE NUMBER to the new phone, do I do that first right after activation or after the data transfer?  No one seems to tell you the EXACT STEPS in which to do all of this.  I want to transfer everything from my old phone to my new phone.  They are both Samsung Galaxies.  

So, can anyone give me the exact steps (1,2,3,...)?

(edited)

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