Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
The Samsung Galaxy Z Flip4

New Member


1 Message

Tue, Jun 15, 2021 10:23 PM

I'm having trouble unlocking a used Samsung Galaxy S9.

I bought a Samsung Galaxy S9 off of eBay used, it is locked to AT&T and i do not use AT&T. I submitted the unlock request but didn't accept the email in time, i tried requesting again but it says that there is already a request in progress. How do I request another email to confirm it

Accepted Solution

Official Solution


ACE - Expert


59.7K Messages

1 عام مضت

You don’t. You either wait for the existing request to time out so you can submit another one (which can take weeks) or you call and try to get someone to either terminate or manually process that request.

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.