I recently bought a unlocked device, but can't use At&t data

Hey there @Chupi!

We want to look into the primary cause of your inability to use data on your new phone. Let's begin by uncovering some more information about your experience.

• Have you checked whether your device is compatible with AT&T network?
• Are you able to make and receive outgoing and incoming calls and text messages?
• If you haven't already, try resolving your experience by powering the device completely off then back on again.

Also, it's likely you'll need to compete the following steps below to add a device to your account:

1. Go to your myAT&T account overview.
2. Open the My wireless section and select Add a device under My devices & add-ons.
3. Find Bring your own device and select Get started.
4. Follow the prompts to order a new AT&T SIM card.

Let us know how this worked for you.

Lar, AT&T Community Specialist