I need to unlock my wife's note 4 screen.
There's some info that I need to access and we've forgotten the old password. Do I need a SIM card? I think it is OS 5. We were burned out of Paradise in the Camp Fire in Nov. 2018. We lost everything including 99% of all our old family photos. My wife had a lot of older pictures copied onto that old phone. I would appreciate any ideas anyone has. Thanks, Tom and Cathy