The Samsung Galaxy S24

AT&T related help: AT&T Wireless support



Tcotton9516 's profile

New Member

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1 Message

Sunday, April 17th, 2022 9:08 PM

I just recently tried to switch devices and found it didn't work, after switching back to my old device, I can't make or receive calls

I can't make or receive calls

Accepted Solution

Official Solution

Former Employee

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32.9K Messages

2 years ago

You need to contact AT&T and have them release your sim. This happens when you install your sim into an unsupported phone. 

ACE - Sage

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116.6K Messages

2 years ago

They will be asking for the IMEI of your compatible phone.

ACE - Guru

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1.2K Messages

2 years ago

And... now you know not to do that next time.

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