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Dhaney's profile

Contributor

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1 Message

Thu, Apr 13, 2017 5:29 PM

I hate my Galaxy S7 Edge

I have been a long time Android, Samsung Galaxy customer but an even longer AT&T customer. To be specific 17 years, i have been a loyal AT&T customer. My number one complaint with this phone is the glass its extremely sensitive to breaking. I had a protective case on it and only dropped it one foot for it to shatter. Now I've been told that it's $700 to replace. I've only had the phone for a month and a half that is absolutely absurd. If I could afford a basic Samsung Galaxy 7 I would purchase one and a heartbeat however that's not the case. What can I do to get another phone if I'm past the 30 days???
GLIMMERMAN76

ACE - Expert

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22.5K Messages

5 y ago


@Dhaney wrote:
I have been a long time Android, Samsung Galaxy customer but an even longer AT&T customer. To be specific 17 years, i have been a loyal AT&T customer. My number one complaint with this phone is the glass its extremely sensitive to breaking. I had a protective case on it and only dropped it one foot for it to shatter. Now I've been told that it's $700 to replace. I've only had the phone for a month and a half that is absolutely absurd. If I could afford a basic Samsung Galaxy 7 I would purchase one and a heartbeat however that's not the case. What can I do to get another phone if I'm past the 30 days???

Thats what insurance is for.....  Any phone will break if its dropped just right.

Contributor

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1 Message

5 y ago

The answer is not "Any phone will break....." Samsung purposely put on a glass edge that is fragile and nearly impossible to protect. They don't care if you break it if they can push the blame to the consumer. It is a bad design, made for aesthetics and not functionality. Samsung should own this problem, not the consumer. Premium price demands a premium product. This phone is nice in most ways, but the glass edge is a mistake that the consumer is paying for.

GLIMMERMAN76

ACE - Expert

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22.5K Messages

5 y ago

I might by that if it were not for that fact my now 19 year old daughter has had a s6 edge plus since launch and has not broke it.

ACE - Sage

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90.4K Messages

5 y ago

So don't buy an S7.  There are plenty of phones for far less, without curved screens.  

Best Buy has a good size display of unlocked phones.  

Gently used phones can be purchased on swappa 

 I don't like the curved screens.  Whether or not they are more fragile is subject to debate.  

 

Contributor

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1 Message

5 y ago

My boyfriend had his S7 edge for a week before he used it because he wouldn't use it till he got an otterbox. Well the screen cracked right through the otter box! Now I have a Crack in my also. Now it keeps telling me to shut off my screen overlays before I can use certain apps.I followed the instructions. It just got worse. I sell on ebay and now all of sudden it won't let me post pictures on ebay of my products because now ebay is saying I got to remove the overlay. I've been on ebay since October and this is the first time I can't use it!!!!!! I'm so angry. This is the most expensive phone I have ever purchased!!!

Contributor

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1 Message

3 y ago

I loved my 5S... so much! I had it for almost 4 years and was never envious of the newer models. It was perfection! But when I dropped it in the ocean in Puerto Vallarta, Asurion sent me an S6.

 

I sort-of loved my 6S... although less because I couldn't replace my battery with a backup battery and the battery life of the S6 was pathetic so I was chained to a charger. But otherwise, happy. Then (a year plus later) I dropped my S6 and stepped on it as I got of of my car. This time Asurion sent me an S7 Edge.

 

I completely HATE it. The processor is DREADFULLY slow. The touchscreen near the edge is finicky if responsive. I am constantly mis-navigated because of delayed of response time but more so because it resets my position at random as it tries to respond. I have had to reposition my cursor and retype in this post at least 20 times already. Ah, make that 21. No, 22.

 

It's the WORST phone I've EVER used. I can't claim it cuz I gave it to long a trial and I can only claim insurance once a year... So I either throw hundreds into an 8, try to find a 5 that hasn't been beaten beyond refurbishment reliably, it live with it? Advice?

 

Make that 26.

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