The Samsung Galaxy S24
mahnaprincesss's profile

1 Message

Thursday, February 22nd, 2024 11:48 PM

I forgot my password to unlock my home screen

I forgot my password to unlock my home screen, and now I am locked out for too many attempts. I can receive calls but can not access my phone for messages..etc.. How do I unlock my screen?

Accepted Solution

Official Solution

ACE - Sage


117K Messages

2 months ago

User locks are entirely under the control of the user. Your service provider has absolutely nothing to do with it. Neither does the manufacturer.

If you cannot remember your screen lock, there may be a way to factory reset your device which will remove everything. The lock, and all of your data.

Since you posted this under Samsung, time to Google: 'locked out of Samsung phone, how do I factory reset?'

ACE - Guru


1.2K Messages

2 months ago

You don't. 

You just have to remember it.  Just like all the other previous times you must have used your phone and remembered it with no problem.

Unless this actually isn't your phone...

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