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tshnkaaaa's profile

Contributor

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1 Message

Tue, Jun 12, 2018 5:37 AM

How can i upgdare my s8 software?

Hello there. Few days ago i bought new G950U AT&T. But it's unlocked and runs 7.0 nougat android version. Now i want to upgrade it to android Oreo. Can you help me with it, beacuse my device can't find any OTA updates himself.

I'm using my device not in the USA.

Currenly phone's baseband version is  G950USQS1AQG1

So what advices can you give me about that?

 

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.6K Messages

4年前

Greetings @tshnkaaaa,


You will find the most common issues and information on how to address most of them below.


Requirements to update:

  • AT&T Branded Device - Software update releases are only available for AT&T branded devices. This means if you brought your device from another carrier, it may not download.
  • A compatible device – Some software updates are not available for all devices due to the hardware requirements needed to download and age of the device.
  • Wi-Fi Connection – Some updates require an internet connection. Connect to Wi-Fi to download the update.
  • Space - If your device does not have enough space, consider erasing unneeded files to make room.
  • If the device was not originally on the AT&T network, the update may fail.
  • Power - Your device may need at least 80% battery power.
  • Note: You may need to contact the original carrier, or manufacturer, to download the latest updates if your device is not AT&T Branded.

Let us know if you require further assistance.


Aaron, AT&T Community Specialist

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