Contributor
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2 Messages
Help! Updated and touchscreen unresponsive.
Hello,
This morning my phone decided to update itself, an AT&T update on the galaxy s5, and now my touchscreen will not respond. The physical buttons work, but I can't unlock my phone because it doesn't seem to recognize when it's being touched. How can I fix this?
GLIMMERMAN76
ACE - Expert
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23.6K Messages
9 years ago
pull the battery. Reinstall the battery then reboot the phone and you should be good. It happens sometimes with updates the touchscreen needs to reinitalize in the software.
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