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Layzee83's profile

Contributor

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2 Messages

Friday, September 29th, 2017 4:26 AM

Help me please! Need to update software on Note 5!!

My friend just sold me his Galaxy Note 5 (N920A) and it's still running on 5.1.1. So I tried updating the software and it says it's up to date. Lol Nougat 7 is already out so what gives. I'm using Straight Talk service with this phone.

Accepted Solution

Official Solution

ACE - Sage

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104.1K Messages

5 years ago

You cannot update an ATT phone on another network.  You need an ATT SIM card and service for OTA updates 

 

Contributor

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2 Messages

5 years ago

Oh okay thanks!

Contributor

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3 Messages

5 years ago

I have the same issue. I'm based in the UK but my handset is an unlocked ATT S7 Edge.
If I had a ATT sim could I update my software in the UK?

GLIMMERMAN76

ACE - Expert

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23.5K Messages

5 years ago


@Enzied wrote:

I have the same issue. I'm based in the UK but my handset is an unlocked ATT S7 Edge.
If I had a ATT sim could I update my software in the UK?


NO!  You have to be in the USA to get updates from ATT...  Its the price of buying us carrier branded phones.

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