Galaxy Ultra 22 5g not on registered network no cell signal

Hi @Jreich001, we'd be happy to help you get registered on the network.

Try resetting your network settings to refresh your connection to the network.

Swipe down from the Notification bar, then select the Settings icon > scroll to and select General management > select Reset > Reset network settings > Reset settings > select Reset to confirm.

Here are some additional troubleshooting steps to take if you continue to not be able to connect to the network.

• Turn your phone off and back on.
• Make sure you have service in your area. Check out the AT&T PREPAID Coverage Map.
• Activate your AT&T PREPAID account, refill your minutes, or renew expired AT&T PREPAID plans at the AT&T PREPAID Support Center.
• Be sure that you and your callers use 10- or 11-digit dialing when placing calls.
• Learn how to call or message internationally if you’re traveling outside the U.S.
• Check out Device Support tutorials and videos that'll teach you how to:
  • Turn off Airplane Mode. Most phones display an airplane icon when Airplane Mode is on.
  • Turn off Do Not Disturb or Quiet Hours. Some phones have this setting to keep you from getting calls during certain times or while the setting is turned on.
  • Turn off Call Forwarding. Press #21# on your phone and then the Call, Send, Talk, or Receiver key. If your calls continue to forward to another number, learn how to turn call forwarding on and off.
  • Check the Blocked Calls or Reject List. On some phones, you can block calls from certain numbers or create a reject list to avoid calls you don’t want to get.
  • Insert SIM card. Steps on how to remove and reinsert the SIM card if your phone displays Insert SIM or Emergency Calls Only.

Let us know if this information helps and thank you for contacting the AT&T Community Forums.

Mellira, AT&T Community Specialist

Hi there @djackson47, thank you for reaching out to us. We'd love to see what we can do on our end to help with your network service.

Try resetting your network settings to refresh your connection to the network.

Swipe down from the Notification bar, then select the Settings icon > scroll to and select General management > select Reset > Reset network settings > Reset settings > select Reset to confirm.

Here are some additional troubleshooting steps to take if you continue to not be able to connect to the network.

• Turn your phone off and back on.
• Make sure you have service in your area. Check out the AT&T PREPAID Coverage Map.
• Activate your AT&T PREPAID account, refill your minutes, or renew expired AT&T PREPAID plans at the AT&T PREPAID Support Center.
• Be sure that you and your callers use 10- or 11-digit dialing when placing calls.
• Learn how to call or message internationally if you’re traveling outside the U.S.
• Check out Device Support tutorials and videos that'll teach you how to:
  • Turn off Airplane Mode. Most phones display an airplane icon when Airplane Mode is on.
  • Turn off Do Not Disturb or Quiet Hours. Some phones have this setting to keep you from getting calls during certain times or while the setting is turned on.
  • Turn off Call Forwarding. Press #21# on your phone and then the Call, Send, Talk, or Receiver key. If your calls continue to forward to another number, learn how to turn call forwarding on and off.
  • Check the Blocked Calls or Reject List. On some phones, you can block calls from certain numbers or create a reject list to avoid calls you don’t want to get.
  • Insert SIM card. Steps on how to remove and reinsert the SIM card if your phone displays Insert SIM or Emergency Calls Only.