The Samsung Galaxy Z Flip4
buttercup560's profile

Tutor

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2 Messages

Saturday, July 8th, 2017 12:39 AM

Galaxy S8 Text Messaging Problems

My husband and I just bought new Galaxy S8 phones a couple days ago. I've noticed that sending a simple text takes about 20 minutes. Today I received a text 30 minutes after my husband says he sent it. After looking around the internet, I decided to try turning off Advanced Messaging. I sent a test text, and it went through right away. It took a while for me to be able to turn Advanced Messaging back on (it was grayed out for 20 minutes or so). Now texts seem to get sent right away again. I'm sure the problem will spring back up eventually. I don't want to keep Advanced Messaging turned off. Is there another way to fix this problem?

ATTHelp

Community Support

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207.2K Messages

6 years ago

Hello @buttercup560,

 

I understand your concern. Messages certainly shouldn’t take this long to send – I can help you!

 

Although this is not something commonly seen, I am glad you brought it to our attention in the Community Forums and were able to find the resolution! If you continue to experience any problems, please don’t hesitate to reply. We’re always eager to help!

 

I would also like to recommend our Troubleshoot and Resolve Tool. This is a great resource for almost any service or hardware issue you may run into! Please be sure to select your device’s make/model for the best experience.

 

Aside from this hiccup, I hope you have been enjoying your new devices! Have a great day!

 

Adrian, AT&T Community Specialist

Contributor

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1 Message

5 years ago

I'm having exactly the same problem with my S8+.

Contributor

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1 Message

4 years ago

Galaxy S8 can recieve but not send text messages

AT&T keeps text support but never fix the issue,They tell me they will call me back and never does!

 

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