Tutor
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7 Messages
Galaxy S8 - latest software update?
Is it me or have we not received an update for the Galaxy S8 since October? I check every few days and am told my Current software is up to date. I know there have been security updates that have been pushed for the S8, as I also have the unlocked version of this phone for work. It currently has the December 1, 2019 security patch level on it, while my personal device is stuck on the October release.
Is AT&T not pushing updates for this phone anymore, despite the fact that Samsung themselves are still releasing monthly patches for it?
ATTHelp
Community Support
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231.4K Messages
4 years ago
Greetings @mattsternc,
You asked a good question that we'd be more than happy to answer. The most recent update that we had was released back on October 15, 2019. The other device you have is an unlocked device meaning it prone to get the software update faster than your AT&T branded device. Once we receive the update we'll push it out for your Samsung galaxy device.
There isn't a specific ETA on when the update will follow through though. But, you should get an OTA (Over the Air message) when it time.
Jacob, AT&T Community Specialist
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