What is happening with 3G?
jcmccaw's profile

Contributor

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1 Message

Sun, Aug 16, 2015 2:53 PM

Galaxy S6 won't recognize my SIM card

I just switched to Android and got a Galaxy S6 brand new from Wireless Providers last week. It worked fine up until today (five days of normal use), when it gave me the error message "No SIM: Insert SIM Card." I've tried all the normal recommendations on this such as cleaning the card with an eraser, soft cloth, cleaning cloth, q-tip, dry sponge, using compressed air to clean out the slot, etc. I also tried restarting the phone with no effect, and a factory reset had no effect either. I would really appreciate some new advice on this; I also plan to head in to an AT&T store here shortly.

kdfederer

ACE - Expert

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12.5K Messages

6 y ago

It is possible that the SIM card got corrupted. A new SIM card may fix the issue as long as it is not a phone or software issue.

ACE - Sage

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92.3K Messages

6 y ago

Which model number did you purchase?  Sm g920f ??

 

Contributor

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1 Message

6 y ago

thats the one i purchased and i have the same problem

 

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