Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.



1 Message

Sun, Mar 10, 2019 12:48 PM

Galaxy S6 is not updating to 7.0

Hi everyone. I have just bought a Galaxy s6 At&t and it is running Android 5.1.1 Lollipop while it should be running Android 7. I have tried to update it but it says that "Current software is up to date". I checked At&t website about S6 update. It says that to update your device your baseband  version should be G920AUCU7ERB1. But my device has baseband version G920AUCU3BOI2. Please help me updating my device. Thanks in advance.

Note: My region is Pakistan.


Accepted Solution

Official Solution


ACE - Sage


76.9K Messages

a year ago

You cannot update an AT&T phone outside the USA.  The only location for AT&T updates is on At&t servers and the only way to access is OTA - requiring the phone to be in the USA and using AT&T service. 


🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question