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Fri, Aug 5, 2022 8:27 PM
Galaxy S21 Ultra will not update to Android 12
4 months ago
Hey there, northwolf1! We see you're having trouble updating your Samsung Galaxy S21 Ultra 5G to the latetest software verison Android 12.
Let's make sure you've met the requirements necessary for performing a software update. You can view these details below:
After confirming that you meet the criteria, follow these steps to update & verify your software.
If you're still experiencing difficulties updating your device then Troubleshoot & Resolve to fix the software update error.
Lastly, if complications still persists, we advise to contact Samsung Support for a pushed update to your phone.
We hope these tips do the trick and thank you for confiding in the AT&T Community Forums!
Jonye, AT&T Community Specialist
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