Mentor
•
45 Messages
Galaxy S10 Update
Does anyone know when ATT will push the Day 1 update that will fix the finger print reader? I got my phone on Wednesday and the reader isnt good at all, Looking at all the tmobile and verizion users the update seems to fix the problem.
Accepted Solution
Official Solution
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
5 years ago
@va3592yoshi
https://www.att.com/device-support/article/wireless/KM1333696/Samsung/SamsungSMG975U/
You should have gotten the day 1 patch by now. I would contact support to see if your imei is right in the system.
(edited)
0
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
5 years ago
The bad thing is ATT does not give update ETA...
0
0
mphmiss
Tutor
•
4 Messages
5 years ago
It appears Verizon and T-Mobile have already pushed it out. What is AT&T waiting on?
0
surfer13134
Mentor
•
45 Messages
5 years ago
No doubt, Kinda disappointed with ATT. Especially with a bug fix this big I would of thought they would want the update pushed out quickly. I work for Bestbuy mobile and I already had a customer come in today to return his phone from Sprint saying the finger print reader was horrible and went back to his S8, I can only imagine its going to keep happening.
0
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
5 years ago
@surfer13134 @mphmiss
step back and think about this... Samsung should be ashamed they released a new phone they hyped up only to have the FP reader not work right.. I have a full disclaimer the test unit I was sent did not have a FP problem. So what does that tell you they sent review units out that had exynos processors instead of the SD US version for test units.
0
0
surfer13134
Mentor
•
45 Messages
5 years ago
Pretty much every device has day 1 updates that fixes bugs, I saw a few youtubers even mention they had issues with the reader and after the update it fixed the problem so all around so its not just SD that has the issue. Atleast Samsung pushed the patch out to correct the issue its just some carriers are taking longer to deploy the patch.
0
Cmcclain3215
Contributor
•
2 Messages
5 years ago
Just manually ran the update check and had an update but not sure what exactly is was for
0
0
Cmcclain3215
Contributor
•
2 Messages
5 years ago
I manually checked for updates just now and it had one. Just not 100% sure as to what the update was for exactly.
0
0
surfer13134
Mentor
•
45 Messages
5 years ago
Yes just downloaded it as well, the reader seems to be better but it could also be my imagination as well
0
0
Trilogy72
Contributor
•
2 Messages
5 years ago
Just got my update today. Will see if the fixes the problem. I thought I was just my device with this issue. Guess not!
0
0