Galaxy A6 Fails to Install 11/6/2019 Software Update
My Samsung Galaxy A6 successfully downloads the latest software update released on November 6, 2019, but always experiences an error at 24% during installation and reboots without updating, telling me the installation was interrupted. I have more than enough memory for the update, I cleared the cache through the boot menu, and I've used Device Care to optimize the phone, but it never installs. I've tried the things AT&T's troubleshooting menu recommended, to no avail. The update downloads, the phone restarts to install, it hits an error at 24%, it restarts without updating, and I'm back at square one.