The Samsung Galaxy S24
Jonnyy5's profile

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2 Messages

Saturday, May 20th, 2023 10:02 PM

Full 5g signal, full Wi-Fi, no data, no GPS, no bs phone

So maybe somebody here can just pitch in something since I can't get AT&t to help me even though I'm fully covered with a warranty on this phone, have taken it not only to AT&t 18 times had four different SIM cards installed now I want an ease him, they had me take it to Samsung who hooked up to the machine for a few hours threw it back in my lap and told me there's nothing they can do about it It was AT&t's problem for me to then go to AT&t and tell me I was to be ready to get the runaround because if I'm trying to claim a warranty they're going to do everything they can to not give it to me and to get me to buy a new phone. This was just a worker for AT&t in their store that was being cool and straightforward with me which I can appreciate but boy could he not have been more correct. This was November 11th I remember the day cuz it was two days of when my birthday when my phone just stopped working correctly. Throughout the day I might get two hours in total of Spotty connection. No matter what I'll have a full signal 5G and 4 Wi-Fi and be sitting not 4 ft from the modem and I still get none of my services. I literally lost my job because of this. I drive for a living and make deliveries but you can't do that without GD gps. I would be taking packages 45 minutes out of town have 20 of them on me for the area just to have GPS not work and have to hopefully find a Starbucks somewhere where I can try to get on the Wi-Fi but again even that's not a guarantee and nine times out of 10 I would have to sit there for more than an hour or two hours just to be able to find out where I'm going which would literally, and I'm not even exaggerating in the slightest, cause me to work until 1:00 in the morning on a job that was to take 3 hours that I started at 8:00 that morning. I am not joking I should do not and I got fired on my birthday because of this. I swear to God. I have now tried to get this phone replaced under warranty at least... AT LEAST 15 times off or not.. That's how hard it is and that's what kind of problems they're giving me. Okay so my phone doesn't work correctly right listen to this (Edited per community guidelines). At least half of those times at least seven times I would call in then get p(Edited per community guidelines)ed around 15 different people and finally finally get to the person I need to speak to and have to answer a juggernaut of questions and go through all these troubleshooting even though I'd already done it 14 times previously and I'd fully explain it to them how I was done doing anymore of this because it's not working it's just not working there's no fixing it there's no correcting it every step is gone through and gone through multiple times like I'm literally feel like I'm going to turn into a school shooter. It's that frustrating. But 3/4 of the way through the conversation I lose connection. They hang up. Now you would imagine right You would imagine them being the cell phone company them having to verify my phone number before we even spoke they have something like that would happen they would call me right back especially for something such as a replacement of the phone. Guess how many times they call me back out of seven times of that happening. No seriously guess. I'm not going to put anything else until you guess................. I'm not joking.......................... Yes 0 times out of 7 you are exactly right That's how many times they call me back. You got to be (Edited per community guidelines)ting me. So my question is what the (Edited per community guidelines) am I supposed to do. I paid thousands of dollars for this phone for it to have a replacement warranty and for them to not honor it not that they didn't honor it they did everything they could possibly do not allow me to use it. I can sue right for this because I do know a little bit about consumer law and enough to know you cannot make things like warranties hidden or impossible or hard to get in fact you need to fully explain warranties and how they work when they are available and if I was in the same category as like when you sign up for a membership somewhere you can't make it impossible to be able to unsubscribe or whatever the case might be It's the same thing but it reverse for me on a warranty You can't make it impossible for me to use it but you did. I'm just looking for somebody else's thoughts on it besides myself cuz I don't know if you guys realize reading this how frustrated I am but beyond is not a good descriptor for it. It literally causes rage inside of me when I look at this.. they cause me to lose my job when I told him specifically every time I talk to them I need to get this done because I need my phone to work at work to get me around It was a requirement and my boss was on my (Edited per community guidelines) about it and I would tell them and you know what they would do not a GD thing. I tried my best I would stay till 1:00 in the (Edited per community guidelines) morning when I started at 8:00 and it's just a package delivery job there's a reason for me to putting in this kind of effort but I did because that's the kind of person I am just to have AT&t tell me to fux 0ff basically. I've never dealt with this kind of ridiculous from any kind of company in my entire life and I have dealt with many credit agencies fixing credit for people and even they are not this ridiculous. So if anybody has any thoughts of what I can do either illegally or to get this thing replaced please let me know I'd love to hear it or if you just want to say something funny I could give a (Edited per community guidelines) go for it. Thanks

New Member

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8 Messages

11 months ago

So, It’s possibly a signal jammer. It’s happening to me as well but only in a specific area/zip code. 

New Member

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8 Messages

11 months ago

iMessages won’t go through. They show as not delivered. They get deleted, and then reappear in your conversation as delivered hours later when you leave the problem area. 

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